Vodafone Cash Introduces Reversal Option for Wrong Transactions. I made a wrong transaction to an unknown number. I have mistakenly bought airtime to a wrong number using Vodafone Cash. Are you familiar with any of the above situations? Worry no more, you can now send money on Vodafone Cash without being afraid to lose it through the wrong transaction.
Just like MTN Ghana that allows you to send airtime Mobile Money and can also reverse the airtime to your MTN Mobile Money wallet. But Vodafone Ghana allows you to reverse Money sent via Vodafone Cash.
Vodafone Ghana, one of Ghana’s fastest growing telecommunication networks has introduced a new option to reverse wrong transactions on their e-money platform “Vodafone Cash”.
How To Reverse A Wrong Transaction on Vodafone Cash
Many subscribers have been victims in a situation where they have sent money to a wrong number and retrieving it by contacting the owners of the number proved futile.
It’s therefore good news that Vodafone Ghana has introduced the Vodafone Cash wrong transfer reversal option on their e-money transfer platform to enable subscribers to retrieve their monies once they make a wrong transaction.
4- Steps to Revers A Wrong Transaction
This is what you need to do immediately you make a wrong transaction; follow these 4 simple steps below:
- Dial *110#
- Select option 6 (My Account)
- Choose option 7 (Self Service)
- Select 2 (Self Reversal) to initiate a reversal of the wrong transaction.
Kindly note that this can be done only for transactions that were made from your Vodafone Cash account to another Vodafone cash number only.
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Source: ICTCatalogue.Com
